Design Thinking: How to generate ideas from your team and customers

As leaders, how do we make sure we’re not biasing our team and find solutions to some of our most pressing problems? How do we prioritize the ideas once we’ve come up with several possibilities? How do we draw on the wisdom of the team without spiraling into group think? And how do we do all of this remotely? We can start by using a methodology called Design Thinking. Design Thinking is an iterative process in which we seek to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding. In this session led by Catherine Collins, you’ll learn how to facilitate a Design Thinking session within your teams in 90 minutes and leave with tools and techniques you can put to practice to solve your biggest business challenges.