The Healthcare Plug

The Healthcare Plug is a medical concierge service for low socioeconomic communities. Our goal is to advocate for communities in need, reducing the amount of time they have to spend advocating for themselves. We launched in 2020, in our pilot city: Atlanta, Georgia. 

People need high quality healthcare, but don't have the financial resources, transportation options, time, or knowledge to gain access to it.

Not to mention the lack of minority representation among practicing physicians in the medical field. Currently, less than 10% of the physicians in the U.S. healthcare system are Black, Hispanic, and Native American. This leads to a lack of cultural competency, which makes it more difficult for doctors to take an intersectional approach when diagnosing and treating patients.

The current state of healthcare in the U.S. has left its minority citizens confused and hopeless, uninsured, drowning in medical debt, traveling far distances for care, waiting months for appointments, and suffering with the life-threatening consequences of medical racism. 

The Healthcare Plug helps to solve these problems by providing services, such as:

1. Appointment scheduling - not only can this be a time-saver for busy single-parent households, but the helping hand someone needs if they’re anxious about getting issues checked out. We even have language interpreters on our team that can make this process more seamless for patients with first languages other than English.

2. Insurance navigation - we help entrepreneurs and families get enrolled for health insurance plans by educating them about their options, and helping them choose a cost-efficient plan with the coverages they need.

3. Transportation arrangement - through the use of rideshare companies, we help patients get to and from their doctor's appointments, no matter the distance.

"We don't want our community members to focus on the stressful barriers that health disparities have caused. We just want them to focus on getting and staying healthy." - Simoine Kenya, Founder & CEO of The Healthcare Plug

We're determined to expand our services to as many minority communities as possible. There are at least 10 million people that we know need our help, and the number is growing--especially since the onset of the coronavirus pandemic. 

We're raising money to develop our mobile app, which will give our community members access to our BIPOC physician directory on-the-go, fund our Therapy Assistance Program, which will help cover therapy costs for more than 500 individuals per year, and most importantly, we can reach our ultimate goal of providing individuals and families with medical bill relief. 

Thank you all so much for your support, encouragement, generous donations, and for sharing what we do with the people you love. Together we can increase access to the best possible care, for those that need it most.